Scale of Fees

Affordable Access to Justice

At County Legal Support Services (CLSS), we believe that no-one should be denied access to justice on grounds of affordability. CLSS charges £48.00 per hour for most services.  This basic unit of one hour is broken down into 15 minute increments or part thereof so you will never be charged more than necessary for the time we spend on your matter.

You Are in Control

The Partners at CLSS cannot act for you or conduct your litigation as a solicitor would.  The client remains in control of their case at every stage, but has the opportunity at any time to seek advice from the Partners, or instruct them to undertake work, such as drafting a letter in the case of a consumer complaint or assist in drafting a defence to claim as a McKenzie Friend for example. You will always know how much time we have expended and exactly how much that has cost, by means of regular updates.

Cost-Effective Options to Suit Your Budget

CLSS present three fee options from which clients may choose as follows:

Individually Priced Products and Services.  This option might suit those clients who require advice, help with drafting letters or documents and completing court forms and who wish to decide as a matter progresses the level and degree of assistance they would like at each stage.


Inclusive Service Package - Simple Case Support.   This option might suit clients involved in relatively straightforward matters and who know that court proceedings are likely to take place.  The fee is based upon the value of the client's claim or potential claim.  


Inclusive Service Package - Enhanced Case Support.   This option is similar to the Simple Case Support package but is more comprehensive and might be attractive to clients whose cases are a little more complex and therefore require more comprehensive assistance. The fee is based upon the value of the client's claim or potential claim.

CLSS Fees Table

Individually Priced Products and Services
 Hourly Rate £
Telephone advice (free for first 15 minutes)
 48.00
Written advice – including advice by email
 48.00
Letter of Claim or Letter of Complaint
 48.00
Witness interviews and witness statements
 48.00
Evidence compilation and checking 
 48.00
Letter Before Action
 48.00
Additional Letters 
 40.00
Claim Form and Particulars of Claim – County Court Business Centre  
 48.00
Court applications
 48.00
Defence to claim
 48.00
Counterclaim
 48.00
Preparation for court including explanatory booklet, FAQ and ‘Do’s and Don’ts’
 00.00
Court attendance including pre and post hearing consultation with client
 48.00
Court waiting – no charge for waiting time
 00.00
Pre-trial preparation – Allocation Questionnaire
 48.00
Advice on enforcement of a County Court Judgement
 48.00
 
Inclusive Service Package - Simple Case Support Based Upon Value of Claim
 Service Price £
The service does not include any court or hearing fees. Any court attendance subsequent to the first hearing will be charged at our normal hourly rate. This service does not include any necessary transport, accommodation or overnight subsistence costs associated with the case.  The service comprises:

  • Initial telephone advice – free on uptake of service
  • Outline of the small claims process – PDF document
  • 1 x Letter of Claim; or 1 x Letter of Complaint; or 1 x Defence to Claim
  • 1 x Letter Before Action
  • 1 x Claim Form and Particulars of Claim – County Court Business Centre
  • Court attendance – one occasion only 
See below
Up to £500.00
100.00
£501.00 to £1,000.00
150.00
£1,001.00 to £2,000.00
250.00
£2,001.00 to £3,000.00
350.00 
£3,001.00 to £4,000.00
450.00 
£4,001.00 to £5,000.00
550.00
£5,001.00 to £10,000.00
650.00 
 
Inclusive Service Package - Enhanced Case Support Based Upon Value of Claim
 Service Price £

The service does not include any court or hearing fees. Any court attendance subsequent to the first hearing will be charged at our normal hourly rate. This service does not include any necessary transport, accommodation or overnight subsistence costs associated with the case.  The service comprises:


  • Initial telephone advice - free on uptake of service
  • Email advice and support throughout the process
  • Outline of the small claims process – PDF document
  • Letter of Claim; or Letter of Complaint; or Defence to Claim
  • Letter Before Action
  • 1 x Witness interview (telephone) and statement – as required
  • Claim Form and Particulars of Claim – County Court Business Centre
  • Court attendance – one occasion only
  • Pre-trial allocation advice
  • Advice on county court directions or orders
  • Advice on County Court Judgement and enforcement

See below
Up to £1,000.00
200.00
£1,001.00 to £2,000.00
300.00
£2,001.00 to £3,000.00
400.00 
£3,001.00 to £4,000.00
500.00 
£4,001.00 to £5,000.00
600.00 
£5,001.00 to £10,000.00
700.00